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Scheduling Coordinator | Rainier Home Health | Auburn, WA in Auburn, WA at Ensign Services

Date Posted: 7/9/2018

Job Snapshot

Job Description

The Scheduling Coordinator is responsible for managing all aspects of the staffing process and completion of workflow in Home Care Home Base to support operations of the Home Health Agency. This position also requires establishing and maintaining positive relationships with all related entities (internal staff, clinical field employees, contract staff, patients/families, referral sources, etc), responding to staff requests/concerns and maintaining information to assist in the coordination of patient services and staff availability.This is a non-exempt, hourly position which performs clerical work.

  • Serves as the primary and secondary responder to all inbound phone calls.
  • Responsible for maintaining information involving current staffs and contract staffs demographic information, skill sets, availability and productivity levels.
  • Assists the Intake department by supplying staffing solutions to new patient referrals.
  • Accurately completes all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, missed visits, visit time exceptions, visit time change requests and all associated workflow as assigned and delegated by the Executive Director.
  • Supports clinical leadership by maintaining the proper daily workflow of tasks.
  • Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff.
  • Demonstrates commitment, professional growth and competency.
  • Provides insight to identify needs for additional staff.    
  • Maintains comprehensive working knowledge of contractual staff relationships.
  • May be required to provide on call services on the week nights and weekends.
  • Serves as an administrative support resource for all clinical and marketing staff.
  • Ensures compliance with all state, federal & Medicare regulatory requirements.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job.  The employee may be requested to perform job-related tasks other than those stated in this description.

The employer for this position is stated in the job posting. Ensign Services, Inc. provides recruiting services for operations in the skilled nursing, assisted living, home health and hospice industries.

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