Accounts Receivable Manager - New Business Ventures in Tempe, AZ at Ensign Services

Date Posted: 9/18/2020

Job Snapshot

Job Description

Are you a big picture leader with the willingness to learn and still get down to the details? Capstone Resources is seeking an Accounts Receivable Manager to play a key role in our growing company helping our affiliated operations to grow and develop the AR team. This position requires a very high level of customer service, leadership capabilities, and excellent attention to detail. The right candidate will be comfortable with a changing role and varied day-to-day responsibilities.

Company Information

Capstone Resources is the most progressive company in the dynamic Non-Emergency Medical Transportation field today, serving 6 Non-Emergency Medical Transportation companies and one ambulance company, in 4 states. These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the shared "Service Centers"; a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual operations.

What sets Capstone Resources apart from other companies is the quality of our most valuable resource-our people. On a daily basis, we focus on living out our Culture:
E – Elevate Employee Experience
D – Drive Sustainable Margins
G – Grow Community Influence
E – Elevate Customer Experience

The incorporation of these principles at all levels of our organization allows our employees to feel valued and excited about their impact on the operational partners and service center team members. Our culture fosters excellence personally and professionally and promotes development that leads to continued success.

Position Outline

The AR Manager provides supervision, direction, guidance, support, training and oversight to AR Specialists supporting our affiliate operations ensuring positive Accounts Receivable trends and results in all operations. Reports to the Accounting Manager and assists in implementing and monitoring company-wide accounting, compliance and educational initiatives.

We are looking for an excellent leader, a culture champion, someone that will pursue excellence in all aspects of the role and deliver consistently positive AR results. The primary objective of the AR Manager is to provide supervision, support, guidance, and direction to a team of AR Resource partners to obtain and sustain positive AR Performance.


The right candidate will have a Bachelor’s degree in Accounting, Business or related Healthcare field, plus five years relevant financial and managerial experience. Must have advanced Excel skills. Strong analytical skills and billing knowledge are essential. We are looking for a team player and team leader that is highly motivated and able to work under pressure. Prior experience with transportation/healthcare is a plus.

Core Responsibilities

  • Ability to lead different levels of employee expertise, and advance/improve their skill sets and allocate resources over expansive geographic areas.
  • Proactively works as a liaison with Operations and AR Specialists to address and resolve root cause concerns contributing to poor AR performance in the operation.
  • Provides leadership in hiring, training, coaching and disciplining of AR Specialists, up to and including termination, when necessary.
  • Effective design and deliver professional quality meetings and training programs.
  • Ability to understand and interpret contractual language to provide guidance to others regarding unique contracts and billing circumstances.
  • Advanced knowledge of billing, collections, accounting and audit practices and procedures.
  • Analyzes, monitors, and improves all AR metrics and trends such as Credit Balances, Cash, DSO, and Bad Debt through routine communication with AR Specialists and Operations.
  • Provides analysis of the AR metrics to communicate company results and improvement opportunities to Operations Leaders/Presidents/EDs and AR Specialists on a monthly basis.
  • Developing root cause analysis and trending on factors driving AR Results.

The employer for this position is stated in the job posting. Ensign Services, Inc. provides recruiting services for operations in the skilled nursing, assisted living, home health and hospice industries.

Back to Jobs